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FAQ
Questions and answers
Are All Parts Available New?
How Can I Pay For My Purchase?
We accept all types of payment methods such as Visa, Master, Amex, Discover, Paypal, etc.
Do I Need A Account To Place Order?
You can position your order without creating an account but creating an account will get you more from Rob Autoparts.
How much time does it take to get my parts?
After placing your order, you will get your parts within 2-5 Business days.
What Are The Shipping Costs?
You are shipping internationally?
What Is The Warranty Policy?
All our products come with 1-10 years warranty on any manufacturing defects.
What Shipping Methods Are Available?
We support most of the shipping methods express, overnight, ground, and USPS first class. All of our free shipping products are shipped out under FedEx or UPS ground 2-5 days shipping methods.
Let me know about the Return Policy.
We have a 30 days return policy. Send the part back to us within 30 days timeframe and you will be refunded upon receiving the product back
And if I have an problem with the part that I have received?
All of our Auto Parts come with a return policy of 30 days, if you are not satisfied with the product you got for some reason, we will give you a return label to return it for a full refund.
What Happens If There's Been A Damaged Or Lost Delivery?
All shipments lost or damaged are protected 100 percent by robautoparts.com as well as the shipping company through which they are delivered. If any shipment gets misplaced or damaged, we will send out a replacement on the same day in order to please all our clients.
If I have any other queries, how to contact?
Contact us through phone: +13475906970
Or send us a mail to info@robautoparts.com
Or come to our physical Auto Parts Store at:
RobAutoparts
752 E 137th ST, BRONX, NY 10454